PRIVACY POLICY

SM3 Marketing Online Privacy Policy

Effective Date:MONTH 9, 2025

Introduction

Welcome to SM3 Marketing LLC's Privacy Policy. At SM3 Marketing, LLC ("SM3 Marketing," "Company," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (sm3marketing.com) or otherwise interact with our services (collectively, the "Services").

This Privacy Policy describes our practices regarding information collected from users of our Services, including the types of personal information we collect, how we use and protect this information, and your rights regarding your personal information.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, you should not use our Services. Your continued use of this website and our services will be considered acceptance of these privacy guidelines.

Table of Contents

  1. What Personal Information Do We Collect?
  2. How Do We Use Your Personal Information?
  3. When Do We Share Your Personal Information?
  4. Cookies and Tracking Technologies
  5. How Do We Protect Your Personal Information?
  6. Your Privacy Rights
  7. State-Specific Privacy Rights and Notices
  8. Additional Privacy Matters

1. What Personal Information Do We Collect?

"Personal information" refers to any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device.

We collect personal information when you:

  • Create an account on our website
  • Place an order or make a purchase
  • Sign up for our newsletter or promotional communications
  • Contact our customer service
  • Interact with our social media pages
  • Visit our website

The types of personal information we collect may include:

Categories of Personal Information

Categories of Personal Information Description Source Purpose Retention Period
Basic Personal Identifiers ("Identifiers") Name, postal address, email address, phone number, account username and password Directly from you when you create an account, place an order, or contact us Account creation, order processing, customer service, marketing communications For the life of your account, plus a reasonable period thereafter to satisfy legal obligations
Internet/Network Activity Browsing history, search history, information regarding interactions with our website or advertisements Automatically collected when you visit our website or use our Services Website functionality, analytics, personalization, marketing Generally retained for short periods and regularly disposed when no longer necessary for business purposes
Geolocation Data General location information inferred from IP address Automatically collected when you visit our website Regional customization, shipping estimates Short-term retention and regularly disposed when no longer necessary for business purposes
Customer Service Information Communications history with SM3 Marketing, including emails, chat logs, and phone audio records where permitted under applicable state law Directly from you when you contact SM3 Marketing Customer service, account management, quality assurance For the life of your account, plus a reasonable period necessary to satisfy legal obligations

We do not knowingly collect sensitive personal information such as government identifiers, biometric information, precise geolocation data, or information concerning protected classifications under federal or state law.

2. How Do We Use Your Personal Information?

We use the personal information we collect for various business and commercial purposes, including:

Purpose Description Categories of Personal Information Used
To Provide Customer Service Responding to inquiries, addressing complaints, and resolving disputes Identifiers, Commercial Information, Customer Service Information
To Communicate With You Sending transactional emails, order status updates, responding to your requests, and providing information about our services Identifiers
To Improve Our Services Analyzing usage patterns, identifying trends, and enhancing the user experience of our Services Identifiers, Internet/Network Activity, Commercial Information
For Marketing Purposes Sending promotional materials, newsletters, and information about services and promotions that may be of interest to you, subject to you opting into the receipt of the same Identifiers, Commercial Information, Internet/Network Activity
To Maintain Security Detecting, preventing, and addressing fraud, security breaches, and other harmful activity Identifiers, Internet/Network Activity, Geolocation Data
To Comply With Legal Obligations Complying with applicable laws, regulations, legal processes, or government requests Any of the above categories as necessary

3. When Do We Share Your Personal Information?

We may share your personal information in the following circumstances:

Service Providers

We may share your personal information with service providers who perform services on our behalf, including:

Type of Service Provider Services Provided Categories of Information Shared
Customer Service Providers Supporting customer service operations Identifiers, Commercial Information, Customer Service Information
Marketing Service Providers Email delivery, advertising, analytics Identifiers (email address), Internet/Network Activity
Technology Service Providers Website hosting, cloud storage, data analysis Various categories as necessary to provide services

Business Transfers

If SM3 Marketing is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) or if we believe disclosure is necessary to:

  • Comply with any court order, law, or legal process;
  • Protect the rights, property, or safety of SM3 Marketing, our customers, or others; or
  • Prevent or investigate possible wrongdoing in connection with the Services.

With Your Consent

We may share your personal information with third parties when you have provided your consent to do so.

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your device when you visit a website. We and our service providers may use cookies and similar technologies to recognize you, customize your experience, analyze usage, and target advertisements.

Types of Cookies We Use

Type of Cookie Description Purpose
Essential Cookies Necessary for the operation of our website Enable basic functions like page navigation, secure areas access, and shopping cart functionality
Analytical/Performance Cookies Help us understand how visitors interact with our website Provide information about page visits, most popular pages, and if users encounter error messages
Functionality Cookies Allow the website to remember choices you make Recognize you when you return to our website and remember your preferences
Targeting/Advertising Cookies Record your visit to our website, pages visited, and links followed Deliver advertisements more relevant to you and your interests

Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Web Beacons

We may use web beacons (also known as clear GIFs, pixel tags, and single-pixel GIFs) to track the actions of users on our Services, measure the success of our marketing campaigns, and compile statistics about usage of our Services.

Do Not Track Signals

Currently, our systems do not recognize browser "do-not-track" requests. You may, however, disable certain tracking as discussed in this section.

5. How Do We Protect Your Personal Information?

We implement reasonable security measures to protect the security of your personal information. We use industry-standard encryption technologies when transferring and receiving sensitive data. However, please also understand that no transmission over the Internet or electronic storage method is 100% secure.

We maintain administrative, technical, and physical safeguards designed to protect against unauthorized access, use, modification, and disclosure of personal information. Despite our efforts, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting our customer service.

6. Your Privacy Rights

Account Information

If you have an account with us, you can review, update, or delete certain personal information by logging into your account. You may also contact us directly to request changes to or deletion of your information.

In addition to potentially applicable state privacy laws, users of our Services have the following user choices:

  • Log-in accounts are only created for users who register themselves or for customers who order by telephone where a user account is created as a courtesy by one of our sales representatives.
  • Only registered users are able to view and edit their personal information for current or future use.
  • User log-in accounts are not created for customers who place their orders as a guest.
  • If you have an account with us, you can review, update, or delete certain personal information by logging into your account.
  • Upon request, we can provide you with a copy (in PDF format) of your records, which include: invoices, credit memos, and quotes.
  • You can request to have all your data purged from our system entirely by contacting us using the information provided in the "Contact Information" section.

Communication Preferences

If you have opted in, you can opt out of receiving promotional emails or text messages from us by following the unsubscribe instructions included in each email or text message. Please note that even if you opt out of promotional communications, we may still send you transactional communications related to your account or purchases, unless you have requested that such communications also cease.

Your State Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information under state privacy laws. These rights may include:

  • Right to Know/Access: You may have the right to request information about the personal information we have collected about you and how we have used and shared that information.
  • Right to Deletion: You may have the right to request that we delete the personal information we have collected from you.
  • Right to Correction: You may have the right to request that we correct inaccurate personal information we maintain about you.
  • Right to Opt-Out of Sales and Sharing: You may have the right to opt out of the "sale" or "sharing" of your personal information to third parties.

To exercise these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your verifiable consumer request within the timeframe required by applicable law.

Verification Process

To protect your privacy, we may need to verify your identity before processing your request. We may require you to provide information that matches the information we have on file about you.

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We may require verification of your authorized agent's authority to act on your behalf.

7. STATE-SPECIFIC PRIVACY RIGHTS AND NOTICES

In addition to the rights described in "What Are Your Privacy Rights and How to Exercise Them?" above, the following rights and notices apply to residents of the states listed below.

7.1 California

California's Shine The Light law permits customers who are residents of California to request information regarding our disclosure of certain personal information to third parties for their own direct marketing purposes (see California Civil Code section 1798.83 (e)(7) for a list of personal data categories). You can submit a disclosure request using the contact information provided below once a year and free of charge. However, we do not share any personal information protected under the Shine The Light law with third parties, other corporate family entities, or affiliate businesses for their direct marketing purposes.

7.2 Nevada

Although we do not "sell" "covered information" of Nevada "consumers" as those terms are defined by Chapter 603A of the Nevada Revised Statutes, if you are a Nevada consumer, please go to our Customer Service Platform and inform us that you would like us to provide you notice in the event we should do so in the future, at which point you will have an opportunity to be verified and exercise your opt-out rights under that law. You may contact us as described below. It is your responsibility to keep your notice contact information current.

7.3 Oregon

Upon reasonable request through our Customer Service Platform and verification that you are a resident of the State of Oregon, we will provide you with a list of specific "third parties" (as such term is defined per ORS 646A.570(20)), other than natural persons, to whom SM3 Marketing has disclosed personal information relating to Oregon consumers, excluding consumers, controllers, processors, or affiliates of SM3 Marketing or its processors and except where such disclosure would require disclosure of SM3 Marketing's trade secrets, as defined in ORS 646.461.

8. ADDITIONAL PRIVACY MATTERS

8.1 Third Party Websites

Our Services may contain links to third-party sites. This Policy does not apply to those third-party sites. We recommend that you read the privacy statements of any other sites that you visit as we are not responsible for the privacy practices of those sites.

8.2 Children's Data

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible. If you believe we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Information" section.

8.3 Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Effective Date" at the top of this Privacy Policy or by other means as required by applicable law. Your continued use of our Services after such notice constitutes your consent to the changes.

We encourage you to periodically review this Privacy Policy to stay informed about our information practices.

Contact Us

We welcome your questions and comments about our privacy practices. If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us: (i) via regular mail to SM3 Marketing, LLC,877 EXECUTIVE CENTER DR W STE 300, SAINT PETERSBURG FL 33702-2474 or or (ii) contact via email joe@sm3marketing.com

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